The legal profession stands at a technological crossroads. Artificial intelligence is rapidly entering nearly every aspect of professional work, and arbitrators and dispute resolution professionals are increasingly encouraged to adopt AI tools to improve efficiency and accelerate decision-making. Yet the rush to deploy generic, off-the-shelf generative AI—particularly general-purpose large language models (LLMs)—in arbitration and dispute resolution reflects a fundamental misunderstanding of both the technology’s limitations and the distinctive requirements of legal decision-making. When inappropriate AI...
At Future Lawyer USA in Boston, Zach and Bridget talk with Colin Rule on stage in Boston at Future Lawyer USA about the AAA’s acquisition of his company ODR.com, the...
By Colin Rule, Bridget McCormack, Zach Abramowitz
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