Arbitration Conversation No. 99: Chris Poole, CEO of JAMS

In this episode of the Arbitration Conversation, Amy interviews Chris Poole Chief Executive Officer of JAMS, the largest provider of alternative dispute resolution (ADR) services worldwide. Poole joined JAMS in 2007 and since that time has led the organization through an unprecedented period of growth, which also helped elevate the ADR industry as a whole. In his role as President and CEO, Poole works closely with senior management and the highly-trained panelists who own the company.

Prior to joining JAMS, Poole was CEO at Thomson Elite, part of The Thomson Corporation. Poole was COO of Elite Information Systems from 1995 to 1998, Chair and CEO of Elite Information Group from 1999 to 2003, and President and CEO of Thomson Elite from 2003 to 2006. Before joining Elite, Poole was Executive Director of Latham & Watkins LLP in Los Angeles. Poole was the recipient of the 2002 Ernst & Young Entrepreneur of the Year Award. He earned his B.A. in Economics from Harvard University in 1979 and his M.B.A. in Computers and Marketing from the Anderson Graduate School of Management at UCLA in 1984.

Chris Poole

Chris Poole is the Chief Executive Officer of JAMS, the largest provider of alternative dispute resolution (ADR) services worldwide. Poole joined JAMS in 2007 and since that time has led the organization through an unprecedented period of growth, which also helped elevate the ADR industry as a whole. In his…

Amy Schmitz

Professor Amy Schmitz is the John Deaver Drinko-Baker & Hostetler Chair in Law at the Ohio State University Moritz College of Law. From 2016-2021 Professor Schmitz was the Elwood L. Thomas Missouri Endowed Professor of Law at the University of Missouri School of Law and the Center for Dispute Resolution.…