Joyce Mitchell
Arbitrator Profile

Joyce Mitchell

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Joyce is an experienced employment and labor attorney of 30 years licensed in Maryland and the District of Columbia, a Distinguished Fellow and Board Member of the International Academy of Mediators (IAM),  and a panel arbitrator.  Joyce has been an arbitrator since 1997 when she took her training and served as a panelist on “lemon law cases’. She serves, generally as chair, on the national arbitrator commercial and employment panels of  the Financial Industry Regulatory Authority (FINRA), the American Arbitration Association (AAA) and CPR the International Institute for Conflict Prevention and Resolution (CPR). Over the years, Joyce has arbitrated numerous complex securities, employment, and business matters.

Joyce is in her 8th year as an arbitration adjunct at the University of MD, Carey School of Law in Baltimore, MD.

Joyce is nationally recognized in the field of alternative dispute resolution. She is a skilled negotiator and has had more than 500 hours of conflict resolution, and multi-party facilitation in various subject areas, levels, and mediation approaches. She conducts multi-party facilitation sessions, early neutral evaluations, organizational and management conflict inquiries, and fact finding. Joyce regularly speaks at professional association meetings.

Joyce has done professional presentations about arbitration, mediation and negotiation in videos and before the National Bar Association, the American Bar Association Dispute Resolution Section, the Maryland State Bar Association ADR Section, the Maryland Bar Association Annual Meeting, the Bar Association of Baltimore MD, the Maryland Mediation and Conflict Resolution Office, and the MD Judiciary . Some of the subjects were:

To Arbitrate or Not;

The Power of Persuasion in Mediation and Negotiation;

Cognitive Barriers to Success in Resolving Disputes;

The Mediator in the Room;

Be Your Best Negotiator;

Negotiation in a Nutshell;

Early Neutral Evaluation; and

Herding Cats

From 2002 -2012, Joyce taught ADR Techniques as an adjunct at the Columbus School of Law at Catholic University in Washington, DC. She provides conflict resolution trainings to groups. She is a current member and a former Chair of the MD State Bar Assoc.’s ADR Section Council.

See also her mediation listing:

ADR Experience

Joyce mediates in the facilitative and transformative models and most often in a combination of models, as the situation requires.

Joyce has over 300 hours of mediation training in various methodologies. She has mediated more than 2000 cases.

Areas Of Practice

  • ADA
  • Boundary Disputes
  • Business
  • Civil (general)
  • Commercial
  • Congregational
  • Contracts
  • Education
  • EEOC
  • Elder
  • Employment
  • Faith Based
  • Financial Services
  • Franchise
  • Government
  • Hospitality/Travel/Restaurant
  • Insurance
  • International
  • Investment Arbitration
  • Labor - Management
  • Legal Services
  • Organizational
  • Postal Service
  • Professional Fees
  • Securities
  • Sexual Harassment
  • Workplace





Fees and Provisos

Upon request, after a discussion of the issues, parties, immediacy of the service, location and in some cases the resources of the potential party to pay.

Come, let me help you resolve your dispute. The quality of the neutral in the room is important. Empathy for the situations in the forums and great listening skills must be evident at all times. The neutral must always be neutral.

Liability Insurance

  • Yes

ADR Training

  • Special Topics in Mediation Arbitration & Conflict Resolution, Fed Mediation and Conciliation service
  • Effective Negotiating, 16 hrs.; Roger Karras
  • Arbitrator Training; Chair, Labor Arb., 61 hrs.;Better Business Bureau; NASD, NBA in conjunction with FMCS
  • Arbitrator Ethics; Expungement; on line 4.5 hrs.;NASD/FINRA
  • Ethics, Mediation Advocacy, Managing the Process, 8 hrs.;ABA
  • Imposing Sanctions in Arbitration; Managing Evidence, 5 hrs.;ABA
  • Secrets to Success in Arbitration, 2 hrs.;ABA
  • Thorny Issues: Ethical Minefields, on line 1.25 hrs.;NC Bar Foundation
  • Ethical Dilemmas in ADR, 1 hr.;ABA Dispute Resolution Conf.
  • Staying Neutral; Implicit Bias; Eliminating Bias; Ethics 4 hrs.;ABA Dispute Resolution Conf
  • Ethical Dilemmas Parts I & II, 3 hrs.;National Bar Association
  • Ethical Dilemmas in ADR, 1 hr.;ABA Dispute Resolution Conf.
  • Staying Neutral; Implicit Bias; Eliminating Bias; Ethics 4 hrs.;ABA Dispute Resolution Conf
  • Ethical Dilemmas Parts I & II, 3 hrs.;National Bar Association (NBA)
  • Supreme Court and ADR (Boot Camp), 3 hrs.;NBA
  • Annual CEs for the American Arbitration Association


  • JD, Howard University School of Law

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