VERLYN FRANCIS is a an experienced arbitrator and mediator in Commercial, Civil, Estates, Family, and Disability disputes. She is the Principal Consultant, and the Culture, Diversity and Inclusion Specialist at Isiko Dispute Resolution Consultants Inc.
Ms. Francis has used her technological expertise to conduct hearings by videoconference since 2015. In addition to her independent arbitration and mediation work in Canada, she is a roster arbitrator and mediator on the Global and general commercial panels of CPR Panels of Distinguished Neutrals (CPR), Financial Industry Regulatory Authority (FINRA), and the National Bar Association (NBA).
A guiding voice on ethics for lawyers, arbitrators, and mediators, Verlyn also teaches arbitration, mediation, and negotiation up to the master’s level. She is a professor of ADR at Centennial College and Humber College, Toronto, Canada; visiting professor of Advanced Negotiation for Master of International Business students at La Salle EMCI in Lyon, France; and guest lecturer in the LL.M. Dispute Resolution Program at Osgoode Hall Law School. She also taught Ethics and Professional Responsibility to lawyer candidates for the Ontario Bar. She practised law in Toronto for over 20 years in the areas of civil litigation, family, estates and corporate/commercial law.
She publishes, trains, and presents on Arbitration, Mediation, the Impact of Culture on Conflict, Diversity and Inclusion, Conflict Resolution, and Process Design,. Verlyn is the author of numerous papers and articles including: Ethics in Arbitration: Bias, Diversity and Inclusion (2020) 51:2 Cumberland Law Rev.; Teaching Dispute Resolution in a Multicultural Environment; Culture in Clinical Care Conflict Management (presentation at Toronto General Hospital); Designing Emotional Support into Truth and Reconciliation Commissions (2016) 23 Willamette J. of Int’l Law & Disp Resol at 274; Infusing Dispute Resolution Teaching and Training with Culture and Diversity, (2018), 33 Ohio St. J. on Disp. Resol. 1 [http://ssrn.com/abstract=2915904]; Discrimination Against Black Canadians in Employment: Historical and Public Policy Underpinnings (unpublished) ; and In the Best Interest of the Child, there must be a place for Consideration of Race.
She holds J.D. and LL.M. (ADR) degrees from Osgoode Hall Law School, Toronto. She was called to the Ontario Bar in 1997.
Verlyn is a member of the Chartered Institute of Arbitrators (CIArb) Canada Branch, the ADR Institute of Canada, Society of Ontario Adjudicators and Regulators (SOAR), American Bar Association (ABA), Law Society of Ontario (LSO), National Bar Association (NBA), the Canadian Association of Black Lawyers (CABL), Black Female Lawyers Association, Women’s Law Association of Ontario (WLAO), and Toronto Lawyers Association (TLA).
Ms. Francis has practised mediation since 1999 and arbitration since 2009.