Verlyn Francis, J.D., LL.M. (ADR)
Arbitrator Profile

Verlyn Francis, J.D., LL.M. (ADR)

 

VERLYN FRANCIS is a an experienced arbitrator and mediator in Commercial, Civil, Estates, Family, and Disability disputes. She is the Principal Consultant, and the Culture, Diversity and Inclusion Specialist at Isiko Dispute Resolution Consultants Inc.

Ms. Francis has used her technological expertise to conduct hearings by videoconference since 2015. In addition to her independent arbitration and mediation work in Canada, she is a roster arbitrator and mediator on the Global and general commercial panels of CPR Panels of Distinguished Neutrals (CPR), Financial Industry Regulatory Authority (FINRA), and the National Bar Association (NBA).

A guiding voice on ethics for lawyers, arbitrators, and mediators, Verlyn also teaches arbitration, mediation, and negotiation up to the master’s level. She is a professor of ADR at Centennial College and Humber College, Toronto, Canada; visiting professor of Advanced Negotiation for Master of International Business students at La Salle EMCI in Lyon, France; and guest lecturer in the LL.M. Dispute Resolution Program at Osgoode Hall Law School. She also taught Ethics and Professional Responsibility to lawyer candidates for the Ontario Bar. She practised law in Toronto for over 20 years in the areas of civil litigation, family, estates and corporate/commercial law.

She publishes, trains, and presents on Arbitration, Mediation, the Impact of Culture on Conflict, Diversity and Inclusion, Conflict Resolution, and Process Design,. Verlyn is the author of numerous papers and articles including: Ethics in Arbitration: Bias, Diversity and Inclusion  (2020) 51:2 Cumberland Law Rev.; Teaching Dispute Resolution in a Multicultural Environment; Culture in Clinical Care Conflict Management (presentation at Toronto General Hospital); Designing Emotional Support into Truth and Reconciliation Commissions (2016) 23 Willamette J. of Int’l Law & Disp Resol at 274; Infusing Dispute Resolution Teaching and Training with Culture and Diversity, (2018), 33 Ohio St. J. on Disp. Resol. 1 [http://ssrn.com/abstract=2915904]; Discrimination Against  Black Canadians  in  Employment:  Historical and Public Policy Underpinnings (unpublished) ; and In the Best Interest of the Child, there must be a place for Consideration of Race.

She holds J.D. and LL.M. (ADR) degrees from Osgoode Hall Law School, Toronto. She was called to the Ontario Bar in 1997.

Verlyn is a member of the Chartered Institute of Arbitrators (CIArb) Canada Branch, the ADR Institute of Canada, Society of Ontario Adjudicators and Regulators (SOAR), American Bar Association (ABA), Law Society of Ontario (LSO), National Bar Association (NBA), the Canadian Association of Black Lawyers (CABL), Black Female Lawyers Association, Women’s Law Association of Ontario (WLAO), and Toronto Lawyers Association (TLA).

 

 

 

ADR Experience

Ms. Francis has practised mediation since 1999 and arbitration since 2009.

Areas Of Practice

  • Civil (general)
  • Civil Rights (discrimination)
  • Commercial
  • Contracts
  • Divorce (all issues)
  • Estate Planning
  • Family
  • Legal Malpractice
  • Medical Malpractice
  • Probate
  • Professional Fees

Arbitrations

105

Mediations

65

Liability Insurance

  • Yes

ADR Training

  • American Bar Association – 2021 Arbitration Institute – 16 – 25 June 2021 – 9.5 hours
  • Vancouver International Arbitration Centre (VanIAC) – Arbitration from Note to Tail – 6, 13 May 2021 – 3 hours
  • CPR Employment Arbitrator Pathways Training – 30 June 2020 - 7 hours
  • Practical Ethics for Working Mediators – ADRIO – 8 hours
  • Arbitration Practicum – AAA – 2.5 hours
  • Mediation Practicum – American Arbitration Association (AAA) – 2.5 hours
  • Ethical Dimensions of ADR – Mediation Ethics – AAA - 3.5 hours
  • Arbitration Training - Financial Industry Regulatory Authority (FINRA) – 20 hours
  • Adjudicator Training – Social Security Tribunal, Government of Canada – 40 hours - 2014
  • Adjudicator Training Course - Society of Ontario Adjudicators and Regulators (SOAR) – 40 hours - 2009
  • Advanced Family Mediation – Family Mediation Canada - 40 hours - 1999
  • Dispute Settlement – Osgoode Hall Law School – 40 hours - 1994

Publications & Presentations

  • Ethics in Arbitration: Bias, Diversity and Inclusion (2020) 51:2 Cumberland Law Rev.
  • Infusing Dispute Resolution Teaching and Training with Culture and Diversity, (2018) 33:2 Ohio St. J. on Disp. Resol. at 171
  • Teaching Dispute Resolution in a Multicultural Environment, (2017) 26:2 Can Arb & Mediation J 34; http://adric.ca/wp-content/uploads/2017/12/ADRIC_JOURNAL_2017_Vol26_No2.pdf
  • Designing Emotional and Psychological Support into Truth and Reconciliation Commissions (2016) 23 Willamette J. of Int’l Law & Disp Resol at 274.

Education

  • Master of Laws (LL.M.) (ADR) – York University, Osgoode Hall Law School – October 2013 to October 2016
  • Certified Mediator – Society of Ontario Adjudicators and Regulators (SOAR) – 8 May 2009
  • Advanced Family Mediator Certificate – Family Mediation Canada & Law Society of Upper Canada – 30 May 1999
  • Bachelor of Laws (LL.B.) / Juris Doctor (J.D.) – York university, Osgoode Hall Law School – September 1992 to June 1995

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