Category: Consumer

SCOTUS Sets February Oral Arguments in Two Arbitration-Centric Cases and Grants Certiorari in a New One author.

SCOTUS Sets February Oral Arguments in Two Arbitration-Centric Cases and Grants Certiorari in a New One

This article was first published on the Securities Arbitration Alert blog. The Supreme Court has set February oral arguments in Bissonnette...

By George Friedman
California Court Enforces Clickwrap Agreement Containing Arbitration Clause with Delegation author.

California Court Enforces Clickwrap Agreement Containing Arbitration Clause with Delegation

This article was first published on the Securities Arbitration Alert blog. The Court in Jane Doe #1 (I.G.) v. Massage Envy...

By George Friedman
Pioneering a Transformative Approach to Dispute Resolution at the American Arbitration Association author.

Pioneering a Transformative Approach to Dispute Resolution at the American Arbitration Association

At the heart of the American Arbitration Association (AAA®) lies a vibrant culture of innovation and a forward-looking approach to...

By Kendal Enz
The Business Response to the Rise in Mass Arbitrations  author.

The Business Response to the Rise in Mass Arbitrations 

It is a lesser-known fact but most businesses usually cover most, if not all, of the costs associated with the...

By Damini Mohan
Ticketmaster’s New Dispute Resolution Process – Rethinking Consumer Arbitration author.

Ticketmaster’s New Dispute Resolution Process – Rethinking Consumer Arbitration

Within the vibrant and expansive world of live entertainment and ticketing, where the stage is set, the lights are lowered,...

By Indraneel Gunjal, Damini Mohan
The Coinbase Case: Implications for Standard Form Contract Arbitration Disputes author.

The Coinbase Case: Implications for Standard Form Contract Arbitration Disputes

In a class action suit brought against Coinbase, a CryptoCurrency trading platform,  its consumers asserted that their accounts were mishandled,...

By Damini Mohan
Arbitration Conversation No. 100: Congressman Robert C. “Bobby” Scott of Virginia author.

Arbitration Conversation No. 100: Congressman Robert C. “Bobby” Scott of Virginia

In this episode of the Arbitration Conversation Amy interviews Congressman Robert C. "Bobby" Scott, who has represented Virginia’s third congressional...

By Robert Scott, Amy Schmitz
2023: The Year of OArb author.

2023: The Year of OArb

A common question asked after our presentations on online dispute resolution (ODR) is: “when can we expect the arrival of...

By Amy Schmitz, Colin Rule
Metaverse and Digital Identity author.

Metaverse and Digital Identity

The term metaverse was first coined by Neal Stephenson in his 1992 science fiction novel Snow Crash.  In the novel,...

By Ken Korea
Arbitration Conversation No. 86: Travis Lenkner, Managing Partner of Keller Lenkner LLC., The Attorney Who Took On Amazon author.

Arbitration Conversation No. 86: Travis Lenkner, Managing Partner of Keller Lenkner LLC., The Attorney Who Took On Amazon

In this episode of the Arbitration Conversation Amy interviews Travis Lenkner, Managing Partner of Keller Lenkner LLC. Travis has previous...

By Travis Lenkner, Amy Schmitz
Musings of Metaverse Arbitration author.

Musings of Metaverse Arbitration

What is the internet’s current favorite buzzword? Metaverse. In simple terms, the metaverse is an interactive three-dimensional virtual world. The...

By Brittany Munn, Amy Schmitz
Canada– Court Determines Arbitrator Jurisdiction, Exercising Exception to Competence-Competence  author.

Canada– Court Determines Arbitrator Jurisdiction, Exercising Exception to Competence-Competence 

This article was first published in the Arbitration Matters Blog, here. In Isagenix International LLC v. Harris, 2023 BCCA 96, Justice...

By Joanne Luu
SCOTUS Hears Oral Argument in Coinbase author.

SCOTUS Hears Oral Argument in Coinbase

This article was first published on the Securities Arbitration Alert blog, here. The Supreme Court heard oral argument this week...

By George Friedman
Arbitration Conversation No. 99: Chris Poole, CEO of JAMS author.

Arbitration Conversation No. 99: Chris Poole, CEO of JAMS

In this episode of the Arbitration Conversation, Amy interviews Chris Poole Chief Executive Officer of JAMS, the largest provider of...

By Chris Poole, Amy Schmitz
Arbitration Conversation No. 98: Arbitrator Gary Benton author.

Arbitration Conversation No. 98: Arbitrator Gary Benton

In this episode of the Arbitration Conversation, Amy interviews Gary Benton, an internationally recognized Arbitrator and Mediator with expertise in...

By Gary L. Benton, Amy Schmitz
Canada– Class Actions: Rules for Referral to Arbitration Should be Followed  author.

Canada– Class Actions: Rules for Referral to Arbitration Should be Followed 

This article was first published in the Arbitration Matters Blog, here. In Vidéotron c. 9238-0831 Québec inc. (Caféier-Boustifo), 2023 QCCA 110,...

By Marie-Claude Martel
Arbitration Conversation No. 97: Lela Love, Director, Kukin Program for Conflict Res’n, Cardozo Law author.

Arbitration Conversation No. 97: Lela Love, Director, Kukin Program for Conflict Res’n, Cardozo Law

In this episode of the Arbitration Conversation, Amy interviews Lela Porter Love, a professor of law and director of the...

By Lela Love, Amy Schmitz
Split Ninth Circuit Holds California’s AB-51 is Preempted by the FAA author.

Split Ninth Circuit Holds California’s AB-51 is Preempted by the FAA

This article was first published on the Securities Arbitration Alert blog, here. A divided Ninth Circuit Panel holds that California’s...

By George Friedman
EFASASHA Didn’t Invalidate Employment PDAA, But Unconscionability Did author.

EFASASHA Didn’t Invalidate Employment PDAA, But Unconscionability Did

This article was first published on the Securities Arbitration Alert blog, here. Because the employee’s sexual harassment lawsuit predated the...

By George Friedman
Mandatory Arbitration in Investment Disputes? Registered Investment Advisers Get to Decide… author.

Mandatory Arbitration in Investment Disputes? Registered Investment Advisers Get to Decide…

Most investors do not understand the difference between two types of financial advisors who they often rely on for investment...

By Brittany Munn
SCOTUS Again Declines to Review Case Involving FINRA Award author.

SCOTUS Again Declines to Review Case Involving FINRA Award

This article was first published on the Securities Arbitration Alert blog, here. For the second time in a few months,...

By George Friedman
SCOTUS to Take Up FAA Section 16 Question author.

SCOTUS to Take Up FAA Section 16 Question

This article was first published on the Securities Arbitration Alert blog, here. Reversing a recent trend, the Supreme Court has...

By George Friedman
Resolving Investor-State Disputes following Russia’s War in Ukraine: Investment Arbitration Will Lead the Way author.

Resolving Investor-State Disputes following Russia’s War in Ukraine: Investment Arbitration Will Lead the Way

Russia’s war against Ukraine affected many people and businesses, leaving a global impact. Foreign countries (States) imposed sanctions affecting the...

By Brittany Munn
Looking Back at the First 18 Months of Arbitrate.com author.

Looking Back at the First 18 Months of Arbitrate.com

Mediate.com launched its spinoff online community Arbitrate.com on March 1, 2021, and the site has made an enormous amount of...

By Indraneel Gunjal, Colin Rule
More on Amended AAA Commercial Rules author.

More on Amended AAA Commercial Rules

This article first appeared on the Securities Arbitration Alert Blog, here. Just as we were putting SAA 2022-33 (Sep. 1)...

By George Friedman
California AB-51 Update: Ninth Circuit Panel Declares A “Do-Over” author.

California AB-51 Update: Ninth Circuit Panel Declares A “Do-Over”

This article first appeared on the Securities Arbitration Alert Blog, here. The split Ninth Circuit Panel that had ruled a...

By George Friedman
Why You Should Consider California as the Seat for Your Arbitration author.

Why You Should Consider California as the Seat for Your Arbitration

As all the parties to an arbitration know, choosing the seat of the arbitration is extremely important because the law...

By Colin Rule, Indraneel Gunjal
What Does the Federal Arbitration Act’s “Policy Favoring Arbitration” Really Favor? Arbitration as a Way of Settling Disputes Rather than “Deciding” Cases author.

What Does the Federal Arbitration Act’s “Policy Favoring Arbitration” Really Favor? Arbitration as a Way of Settling Disputes Rather than “Deciding” Cases

Introduction For decades, arbitration practice has been conceptualized as an alternative way to resolve cases, acting much as a court...

By Stephanie Korenman, Aegis Frumento
FINRA DRS Posts Stats Through June: Customer and Industry Arbitration Claims Are Down at the Half-way Mark. Mediation Filings Are Still Strong But Are Slowing Down author.

FINRA DRS Posts Stats Through June: Customer and Industry Arbitration Claims Are Down at the Half-way Mark. Mediation Filings Are Still Strong But Are Slowing Down

This article first appeared on the Securities Arbitration Alert Blog, here. FINRA Dispute Resolution Services (“DRS”) has posted case statistics...

By George Friedman
Canada – Court Partially Stays Class Action Related to Videogame “Loot Boxes” author.

Canada – Court Partially Stays Class Action Related to Videogame “Loot Boxes”

This article was first published on the Arbitration Matters blog, here. In Petty v Niantic Inc., 2022 BCSC 1077, Justice Mayer...

By James Plotkin

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