The retail giant is no longer steering customers away from the court system, as companies scramble to find ways to avoid lawyers who file mass-arbitration claims.
Companies have spent more than a decade forcing employees and customers to resolve disputes outside the traditional court system, using secretive arbitration proceedings that typically don’t allow plaintiffs to team up and extract big-money payments akin to a class action.
Now, Amazon Inc. is bucking that trend. With no announcement, the company recently changed its terms of service to allow customers to file lawsuits. Already, it faces at least three proposed class actions, including one brought May 18 alleging the company’s Alexa-powered Echo devices recorded people without permission.
Read the complete story here.
At her confirmation hearing Justice Kagan noted “So in that sense, we are all originalists.” (U.S. Senate Judiciary Committee Hearing, p.62, 6/29/2020) Her observation was prescient as adherence to the...
By Terry MoritzIn this round of Arbitration Tips-N-Tools, Professor Amy Schmitz asks some of the leading arbitration practitioners about advice for teachers of arbitration who are looking to connect students with practice,...
By Steven Shapiro, Imre Szalai, Erin Archerd, Amy SchmitzThe International Chamber of Commerce (ICC) has released revised arbitration rules, which are expected to become effective from 1 January 2021 and apply to arbitration proceedings commenced after that date....
By Steven Finzio, Dharshini Prasad