L’Occitane Defeats Mass Arbitration Bid In Fight With Consumer Law Firm

French skincare company L’Occitane has fended off mass arbitration claims involving thousands of its purported customers, though its fraud lawsuit against a plaintiffs’ law firm for allegedly “manufacturing” the claims appears poised to fizzle.

 U.S. District Judge Percy Anderson on Friday rejected a motion, opens new tab by law firm Zimmerman Reed to compel L’Occitane into arbitration with 3,144 individual consumers. The judge ruled that the company was not subject to arbitration agreements with the consumers simply because they might have visited L’Occitane’s website.

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