The Massachusetts Supreme Judicial Court in Kauders v. Uber Technologies, Inc., No. SCJ-12883 recently held that Uber’s notification of its “terms and conditions” during the registration process for its app did not provide “reasonable notice” to its users of Uber’s terms. The Court found that consequently there was no valid contract between Uber and the users who had initiated legal remedies against it and that the arbitration proceedings which had taken place were improper.
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In this episode of the Arbitration Conversation Amy interviews Janet Walker, an independent arbitrator with chambers at Arbitration Place in Toronto, at the International Arbitration Centre in London, and at...By Janet Walker, Amy Schmitz
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