Massachusetts Court Holds Uber’s Registration Process Did Not Give Reasonable Notice of Arbitration

The Massachusetts Supreme Judicial Court in Kauders v. Uber Technologies, Inc., No. SCJ-12883 recently held that Uber’s notification of its “terms and conditions” during the registration process for its app did not provide “reasonable notice” to its users of Uber’s terms. The Court found that consequently there was no valid contract between Uber and the users who had initiated legal remedies against it and that the arbitration proceedings which had taken place were improper.

Read the complete story here.

Featured Arbitrators

ad
View all

Read these next

Category

Arbitration Conversation No. 13: Prof. S.I. Strong of the University of Sydney

In this episode of the Arbitration Conversation Amy interviews Prof. S.I. Strong of the University of Sydney about trust arbitration and new laws in New Zealand. https://youtu.be/QhMxassqMvY

By Stacie Strong, Amy Schmitz
Category

California Appellate Court Overturns Arbitration Award that Violated Plaintiff’s Statutory Right to Work

This article first appeared on Globar Arbitration News, Baker McKenzie, here. Brown v. TGS Management Co., 57 Cal. App. 5th 303 (2020) [click for opinion] TGS Management Co., Ltd. (“TGS”)...

By Jacob Kaplan, Michael Hidalgo
Category

Our Promised Elaboration on the FINRA DRS 1Q Stats

This article first appeared on the Securities Arbitration Alert Blog, here. FINRA Dispute Resolution Services (“DRS”) posted case statistics through March, with the overall case filing trends – with one exception –...

By George Friedman

Find an Arbitrator