Pennsylvania Appellate Court Invalidates Online Arbitration Clause in Hyperlinked ‘Terms and Conditions’

The Pennsylvania Superior Court recently invalidated Uber’s use of a mandatory arbitration clause in an online registration page for customers, ruling that the arbitration clause was unenforceable because it did not clearly inform customers that they were waiving their right to a jury trial. Chilutti v. Uber Technologies, Inc., No. 1023 EDA 2021 (Pa. Super. Ct. Oct. 12, 2022).

An Uber driver was transporting Ms. Chilutti home from a medical appointment when the vehicle made a sharp turn. Ms. Chilutti, who was wheelchair-bound, fell from her wheelchair and was injured. Ms. Chilutti and her husband sued Uber for negligence…

Read the complete story here.

Featured Arbitrators

ad
View all

Read these next

Category

ICSID and UNCITRAL Release Version Two of the Draft Code of Conduct for Adjudicators in International Investment Dispute

ICSID and UNCITRAL have just released an update to the draft Code of Conduct for Adjudicators in International Investment Disputes. This new version amends the original draft Code, which was published in...

By Stacie Strong
Category

Arbitration Conversation No. 15: Prof. Chris Drahozal of KU Law

In this episode of the Arbitration Conversation Amy interviews Prof. Christopher R. Drahozal of the University of Kansas School of Law on the upcoming case Henry Schein, Inc. v. Archer...

By Chris Drahozal, Amy Schmitz
Category

Arbitration Conversation No. 11: Theo Cheng on Intellectual Property Arbitration

In this episode of the Arbitration Conversation, Amy interviews independent arbitrator Theo Cheng on intellectual property arbitration. https://www.youtube.com/watch?v=qZS4n1Cd0zA

By Theo Cheng, Amy Schmitz

Find an Arbitrator

X
X
X