Pennsylvania Appellate Court Invalidates Online Arbitration Clause in Hyperlinked ‘Terms and Conditions’

The Pennsylvania Superior Court recently invalidated Uber’s use of a mandatory arbitration clause in an online registration page for customers, ruling that the arbitration clause was unenforceable because it did not clearly inform customers that they were waiving their right to a jury trial. Chilutti v. Uber Technologies, Inc., No. 1023 EDA 2021 (Pa. Super. Ct. Oct. 12, 2022).

An Uber driver was transporting Ms. Chilutti home from a medical appointment when the vehicle made a sharp turn. Ms. Chilutti, who was wheelchair-bound, fell from her wheelchair and was injured. Ms. Chilutti and her husband sued Uber for negligence…

Read the complete story here.

Featured Arbitrators

ad
View all

Read these next

Category

Arbitration Conversation No. 80: Adriana Vaamonde, Exec Director, Centro de Arbitraje Cámara de Caracas

In this episode of the Arbitration Conversation, Amy interviews Adriana Vaamonde, Exec Director, Centro de Arbitraje Cámara de Caracas. Adriana is a Legal Advisor in International Commercial Arbitration, Arbitrator, and...

By Adriana Vaamonde Marcano, Amy Schmitz
Category

SCOTUS Hears Oral Argument in Coinbase

This article was first published on the Securities Arbitration Alert blog, here. The Supreme Court heard oral argument this week in Coinbase, Inc. v. Bielski, No. 22-105. As reported in SAAs 2023-11...

By George Friedman
Category

Canada – Offer to Settle in Advance of Stay Application Must Contain Real Compromise to Justify Higher Costs

This article first appeared on Urbas Arbitral, here. In Kore Meals LLC v. Freshii Development LLC, 2021 ONSC 3736, Mr. Justice M. Morgan provided guidance on how to make an offer...

By Daniel Urbas

Find an Arbitrator